5.2 Bug ReportWell, as nobody's perfect, we're anxiously awaiting your bug reports, comments, enhancements, suggestions...
As I've already received bug reports for other programs, I have to say that before sending us anything you should have done these things first:
- check our news page for bug reports; sometimes bugs are not immediately fixed but a workaround is provided to temporarily fix the bug
- see the 'Version.txt' installed with the server to see if a bug has been fixed in the latest version
- consult the FAQ!!
If you do not find the bug listed anywhere in these resources please report it to us but always supply the following details:
Having this information we should be able to fix it... at least we hope so ;)
- Processor
- RAM
- Operating System, patches, updates (Service Pack, OSR2...)
- Laptop/Desktop computer
- Internet Connection Type (Dial-Up, Lan ...)
- in case a local network exists please report local IP, proxy (Wingate ...)
- what settings did you use on the server when the bug appeared? is it reproducable?
- which error messages (if any) were shown?
- please send screenshots if available